Privacy Policy

DISCLAIMER:

The privacy policy below is a general example and does not constitute legal advice. Privacy policy requirements and other applicable laws may vary based on your business’s specific circumstances and jurisdiction. Consult with a qualified legal professional to ensure your privacy policy complies with all relevant regulations and industry standards.

Alpro Metal Roofing Privacy Policy / Terms and Conditions

Alpro Metal Roofing respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information and outlines your choices regarding your data. By using our services or interacting with our website, you consent to the terms of this policy.

1. INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information: Name, address, email address, phone number, and other contact details.
Transactional Information: Details regarding your interactions with us, including service requests, project history, invoices, and payments.
Technical Data: Information about how you interact with our website or services, such as your IP address, browser type, and browsing history.

2. HOW WE USE YOUR INFORMATION

We use your information to:

Provide roofing services, estimates, and customer support.
Communicate with you regarding project updates, scheduling, and other service-related information.
Send SMS and email messages related to project updates, reminders, or promotional offers, as permitted by applicable law.

3. SMS COMMUNICATIONS

Alpro Metal Roofing respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
Data Usage: We use your data solely for service-related and informational purposes only.
Data Security: We protect your data with secure storage measures to prevent unauthorized access.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring, and message frequency varies.
Contact Alpro Metal Roofing at (705) 794-3113 or sarah@alprometalroofing.com for HELP or to STOP receiving messages.
Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to sarah@alprometalroofing.com or (705) 794-3113. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Alpro Metal Roofing will not sell, rent, or share the collected mobile numbers.

4. DATA SHARING AND DISCLOSURE

We may share your personal information with:

Service Providers: Third parties who help us operate our business, such as payment processors, scheduling services, and SMS service providers.
Legal Compliance: If required by law or in response to valid legal processes, we may disclose your information to regulatory authorities or law enforcement agencies.

No mobile information (PII / personally identifiable information such as phone number) will be shared with third parties/ affiliates for marketing/promotional purposes.

We do not sell or rent your personal information to third parties.

5. DATA SECURITY

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. Despite these efforts, no security measure is 100% secure, and we cannot guarantee absolute security.

6. YOUR RIGHTS AND CHOICES

Access and Update: You may access or update your personal information by contacting us directly.
Opt-Out: You may opt out of receiving SMS or email communications as outlined above.
Request Deletion: You may request the deletion of your personal information, subject to legal or regulatory requirements.

7. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.